Accessibility Statement

Our Commitment

We want this site to be usable by everyone, including people using screen readers, navigating by keyboard, magnifying the page, or who prefer reduced motion.

What We Have Done

• A skip link to main content, so keyboard users can pass the navigation.
• Headings in a real hierarchy on every page.
• Alt text on all images, with decorative graphics hidden from screen readers so they are not announced as meaningless items.
• Visible focus outlines on links, buttons and form fields.
• Motion and hover animation switched off automatically when your system requests reduced motion.
• Colour combinations chosen for contrast against their backgrounds.
• Layout that reflows for zoom and small screens without horizontal scrolling.
• Our Spanish page is marked as Spanish, so screen readers pronounce it correctly.

The Standard We Work To

We aim for the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We have not had an independent audit, so we do not claim full conformance. This is a statement of intent and current practice, not a certification.

Known Limitations

• The map on our homepage is embedded from Google and we do not control its accessibility. It is hidden from screen readers and paired with a plain link to Google Maps instead.
• Our portfolio gallery opens photographs in a viewer that, while keyboard operable, has not been tested with every screen reader.

Telling Us About a Problem

If something on this site is hard to use, tell us and we will fix it. Email lushatelierbeautysalon@gmail.com or call (862) 466-2119. Describe the page and what happened.

We aim to reply within five business days. If we cannot fix something quickly, we will offer another way to get you what you need — including booking by phone or WhatsApp, or in person at 59 Wilson Avenue.